Thank you for shopping at GoGo Solar! We're excited to get your items to you as soon as possible.
Shipping Carriers
We use DPD, Evri, DHL or Yodel for product delivery, depending on your location and the weight/size of your order. We select the most efficient and cost-effective carrier to ensure timely and secure delivery.
Free Shipping
We are happy to offer free shipping on all orders in the UK. Spend £70 or more for free international shipping.
Processing Time
We typically process orders within 1–2 business days. Once your order is processed and shipped, you will receive a notification email with a tracking number.
Delivery Times
Expect your order to arrive within 3–7 business days after it has been shipped. Please note that this is an estimate and delivery times may vary depending on your location. International orders can take up to 4–10 business days.
Tracking Your Order
Once your order is shipped out, you will receive a confirmation email containing a tracking number. You can use this tracking number to follow the progress of your delivery on the carrier's website:
- DPD: dpd.co.uk
- Evri: evri.com/track-a-parcel
- Yodel: yodel.co.uk/track
- DHL: dhl.com/gb-en/home/tracking
Delivery Updates by Phone
We ask for your phone number at checkout so the delivery company can let you know when your parcel is nearby, or to book a delivery time slot, and in case we need to contact you about your order.
Important Notes
- Returns are free — we send you a prepaid return label. See our Refunds & Returns page.
- Exchange processing times may vary depending on your location.
Questions about delivery? Email info@gogosolar.co.uk or use the chat box on our website.